Novo North Subprocessors
Providers used for North and its hosted Helper runtime.
Last updated: September 25, 2026
Subprocessors
Last updated: September 25, 2026
Provider details are maintained in North’s Privacy Policy.
Helper runtime
Your helper runs on Novo Agents, Novo's hosted runtime. The providers it uses are listed in the Novo Agents subprocessors disclosure, which is incorporated here. Not every task uses every provider.
AI providers
North also sends content directly to the AI providers below. We use them under terms or account settings that do not allow them to train models on your content. Providers may retain data under their own terms, for example for abuse monitoring.
| Provider | Purpose |
|---|---|
| Google Cloud (Vertex AI) | Content analysis, search, and meeting recaps |
| ElevenLabs | Transcription of uploaded audio and video files |
| AssemblyAI and Deepgram | Real-time meeting transcription, through LiveKit |
| Perplexity | Web search for onboarding research |
| Fireworks AI | Onboarding drafts and task titles |
| TypeSafe AI and DigitalOcean | AI model inference, through Vercel |
Other service providers
| Provider | Purpose |
|---|---|
| Vercel | Hosting, workflow processing, isolated code execution, and AI request routing |
| Supabase | Database and file storage |
| WorkOS | Sign-in and account access |
| Stripe | Payments and billing |
| Google Cloud Storage | Temporary staging of large files for analysis |
| LiveKit | Meeting audio and video transport, and hosting for meeting transcription |
| Merge | Connections to services you authorize |
| ConvertAPI | Document and image conversion and previews |
| Reducto | Document parsing and extraction |
| Resend | Transactional email |
| Sentry | Error and performance monitoring, which can include limited content, such as text used to draft task titles and onboarding context |
| PostHog | Product analytics and session replay |
| Google and Microsoft | Sign-in when you choose those methods |
Independent third-party services
Google Maps Platform receives map requests directly from your browser when you use map-enabled Apps. Google acts as an independent controller under its Controller–Controller Data Protection Terms and Privacy Policy.
Customer-directed destinations
Work you request can send information to services you connect, custom tools, and websites, which follow their own terms. When you connect repositories, GitHub receives repository contents and commit metadata through the Novo GitHub App.